Barnes & Noble Jobs for the positions Retail Manager | Denver, CO – Colfax

Job Title: Retail Manager
Location: Denver, CO – Colfax Location (3803 Colfax Ave)
Employment Type: Full-Time
Compensation: Starting at $23.50 per hour

About the Company

Barnes & Noble, a nationally recognized name in bookselling and retail, has been a hub for book lovers, educators, and curious minds for decades. Our stores are more than just retail spaces — they’re community centers for learning, discovery, and connection. We offer an unmatched selection of books, music, and educational products, all supported by knowledgeable staff and a warm, welcoming environment. At Barnes & Noble, our commitment to customer service, innovation, and employee growth sets us apart.

Our Denver – Colfax store is a landmark destination for literature lovers and lifelong learners alike, known for its extensive selection and engaging atmosphere.

Job Summary

We are looking for a passionate and experienced Retail Manager to lead our team and drive sales performance while ensuring a memorable in-store customer experience. The Retail Manager serves as a critical member of the store leadership team, responsible for executing sales strategies, leading booksellers, and managing the day-to-day operations of the floor.

This leadership role is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring a team, and is passionate about books and customer interaction.

Key Responsibilities

Customer Experience & Sales

• Develop and mentor bookselling skills in self and team members
• Foster a customer-first culture and ensure all team members uphold service standards
• Monitor and improve merchandising execution, layout flow, and product availability
• Provide category and title performance feedback to buyers to drive relevant inventory decisions
• Resolve customer concerns and manage escalated service issues professionally and efficiently

Staff Leadership & Scheduling

• Ensure coverage of critical retail functions: sales floor, reserve desk, and registers
• Assign staff projects that support product maintenance and merchandising goals
• Lead by example during high-traffic hours and peak seasons
• Create schedules and adjust staffing to meet business needs, when required
• Provide coaching and performance reviews to floor team with professionalism and confidentiality

Store Operations & Procedures

• Execute stock transfers, process publisher returns, and manage inventory movement
• Maintain operational compliance with company systems, policies, and best practices
• Collaborate with other departments (HR, Maintenance, Inventory, etc.) to improve store performance
• Use POS systems and inventory software to monitor and manage daily tasks
• Participate in loss prevention procedures and store audits

Qualifications

• Minimum 2–3 years of retail management or supervisory experience, preferably in books, media, or specialty retail
• Strong leadership and interpersonal skills
• Excellent written and verbal communication abilities
• Proficiency with retail systems (POS, inventory software, task management tools)
• Ability to handle complex customer interactions and problem-solving on the spot
• Demonstrated ability to train and mentor staff in a diverse and inclusive environment
• High attention to detail and organizational skills
• Must be dependable and punctual with a strong work ethic

Compensation & Benefits

Hourly Rate: Starting at $23.50/hour

Full-Time Employee Benefits (30+ hours/week):

• Paid Sick Leave
• Paid Vacation & Personal Days
• Paid Company Holidays
• 401(k) Retirement Plan
• Comprehensive Health Insurance (medical, dental, vision)
• Life Insurance
• Short- and Long-Term Disability Coverage
• Employee Discount
• Public Transit Benefits
• Tuition Reimbursement Program

Part-Time Benefits (20–29.99 hours/week):

• Paid Sick Leave
• Paid Vacation & Personal Days
• Company Holidays
• 401(k)
• Employee Discount

Part-Time (Under 20 hours/week):

• Paid Sick Leave
• Employee Discount

Work Environment & Schedule

• Must be available to work varied shifts including evenings, weekends, and holidays
• This role is primarily based on the floor and requires frequent standing, walking, and interacting with customers
• Occasional lifting or moving of products (up to 40 lbs)

Why Join Us?

• Be part of a brand that inspires curiosity and learning across generations
• Lead a passionate and committed team of booksellers
• Opportunity for career growth within one of the largest bookstore chains in the U.S.
• Work in a culturally rich environment that values diversity, creativity, and teamwork

How to Apply

📚 Ready to lead with purpose and passion?
Submit your application through our careers page:
👉 https://careers.barnesandnoble.com

This job listing will remain open for 30 days or until filled.