Job Details
| Organization |  Amazon |
|---|---|
| Job Category | Media / PR |
| Location | Az 85280 |
| Job Type | Full Time |
| Salary Offer | 12,000 – 40,000 USD / MONTHLY |
| Posted On | October 11, 2025 3:12 pm |
| Last Date | November 12, 2025 |
Now hiring: Healthcare Associate, Amazon One Medical Customer Care — location Tempe, Az, AZ; discover active openings on US County Jobs.
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Compensation/benefits vary by employer; many list Amazon Tempe, AZ Fri, 10 Oct 2025 01:52:16 GMT View more and standard US benefits where available.
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Amazon is hiring Healthcare Associates for its One Medical Customer Care team to deliver fast, friendly, and accurate support to members across phone, chat, and email. In this role, you’ll verify patient information, schedule and triage appointments, explain membership benefits, escalate clinical issues to the appropriate care team, and document every interaction with meticulous attention to privacy and HIPAA standards. Ideal candidates bring strong communication skills, empathy, problem-solving ability, and comfort navigating multiple systems in a dynamic, metrics-driven environment. You’ll collaborate closely with clinicians and operations staff, work varied shifts (including some evenings/weekends), and help improve processes based on member feedback—making a direct impact on access to high-quality, tech-enabled primary care at Amazon’s One Medical.
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Pay depends on employer policy; expect industry-standard wages and employer-listed benefits when offered.
Common expectations include valid U.S. work status and core skills like basic computer literacy, problem-solving, teamwork, communication and customer focus.
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