Healthcare Associate, Amazon One Medical Customer Care

Job Details

OrganizationAmazonAmazon
Job CategoryMedia / PR
LocationAz 85280
Job TypeFull Time
Salary Offer12,000 – 40,000 USD / MONTHLY
Posted OnOctober 11, 2025 3:12 pm
Last DateNovember 12, 2025

Healthcare Associate, Amazon One Medical Customer Care is open in Tempe, Az, AZ.
Employer: Amazon.
Compensation: Amazon Tempe, AZ Fri, 10 Oct 2025 01:52:16 GMT View more.
Role type: Full Time. Apply directly via uscountyjobs (Apply Now) Button.
Successful candidates show strong communication, US work authorization, and hands-on experience.
Exposure to similar tools or environments is a plus.
Posting date: October 11, 2025.
Apply by: November 12, 2025 (rolling review).

Amazon is hiring Healthcare Associates for its One Medical Customer Care team to deliver fast, friendly, and accurate support to members across phone, chat, and email. In this role, you’ll verify patient information, schedule and triage appointments, explain membership benefits, escalate clinical issues to the appropriate care team, and document every interaction with meticulous attention to privacy and HIPAA standards. Ideal candidates bring strong communication skills, empathy, problem-solving ability, and comfort navigating multiple systems in a dynamic, metrics-driven environment. You’ll collaborate closely with clinicians and operations staff, work varied shifts (including some evenings/weekends), and help improve processes based on member feedback—making a direct impact on access to high-quality, tech-enabled primary care at Amazon’s One Medical.

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Pay depends on employer policy; expect industry-standard wages and employer-listed benefits when offered.

Common expectations include valid U.S. work status and core skills like basic computer literacy, problem-solving, teamwork, communication and customer focus.

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