JFK Airport Jobs for the positions of Service Associate

Smarte Carte is hiring a part-time VIP Service Associate at JFK Airport, offering $21 – $22 per hour for an average of 20 hours per week, with flexible shifts including weekends and holidays. This role involves providing high-level customer service by meeting and assisting VIP guests with airport procedures, reviewing reservations, and offering flight information support. You will also build relationships with terminal personnel to ensure an exceptional guest experience. Smarte Carte, a global provider of passenger services, values diversity, environmental responsibility, and employee growth. If you have strong customer service skills, knowledge of JFK Airport, and a passion for helping others, this could be a great opportunity for you to join a dynamic team. Apply today to explore JFK Airport jobs with Smarte Carte and take your career to the next level!

JFK Airport Jobs for the post VIP Service Associate – JFK John F. Kennedy Airport – Part-Time

Position Overview: Smarte Carte is seeking a part-time VIP Service Associate at JFK John F. Kennedy Airport. This role offers $21 – $22 per hour, with an average of 20 hours per week. Various shifts are available, including weekends and holidays.

Company Background: Smarte Carte, Inc. is a leading provider of self-serve luggage carts, electronic lockers, commercial strollers, massage chairs, and other passenger and guest services. Headquartered in St. Paul, MN, Smarte Carte operates in the United States, Canada, Australia, New Zealand, the United Kingdom, Sweden, and Singapore.

Are you seeking a job with a flexible schedule, great pay, and a fantastic work environment? Do you want a place to develop and grow your career? If you enjoy having your voice heard and being involved in process improvements, Smarte Carte is the place for you! We value a positive attitude and a willingness to learn. We pride ourselves on having a diverse and inclusive workforce and encourage all genders, ethnicities, and backgrounds to apply. Smarte Carte is committed to environmental responsibility, operating recyclable equipment and reducing our carbon footprint.

JFK Airport Job Function:

Provide personal service as the dedicated associate to meet and greet VIP guests, assist with all airport procedures, and help passengers reach their destinations quickly. Build and maintain relationships with terminal personnel and businesses to deliver an exceptional guest experience.

Key Responsibilities:

• Meet and greet VIP guests, ensuring exceptional service and guest satisfaction.
• Confirm and review reservations, services, and payments.
• Assist guests with airline and flight information, including reading flight information display systems (FIDS), airline tickets, and itineraries.
• Develop and maintain positive relationships with airport and terminal businesses and personnel.
• Represent the airport and Smarte Carte in a customer-focused, professional manner.
• Perform additional duties as assigned.

Skills:

• Exceptional customer service skills for a diverse population.
• Ability to multitask and prioritize to meet guest needs.
• Excellent time and resource management skills.

Experience:

• Previous customer-facing role experience, preferably in hospitality services.
• Experience in developing and maintaining business relationships.

Qualifications:

• Ability to pass airport badging requirements.
• In-depth knowledge of JFK Airport, terminals, and surrounding areas.
• Intermediate computer skills and proficiency with computer-based reporting tools.
• Proficient in smartphone use.
• Enthusiastic, positive, poised, self-motivated, and professional.
• Fluent in English (speaking, reading, and writing); bilingual/multilingual preferred.

Education:

• High School diploma required.

Physical Requirements:

• Ability to walk and stand for the duration of the shift.

Contact Information: Smarte Carte Jamaica, NY 11430 USA

Industry: Business